Help
How can we help?
Find quick answers below. If your issue is not covered, email us directly—no account and no contact form required.
Email supportHow do I change a previous day?
Open History, choose the calendar day, and update its status, quantity, or note.
How do I restore a purchase?
Open Settings, choose SoberTracker+ Pro, and select Restore Purchases. Use the same Apple Account that made the purchase.
Why does my widget appear locked?
Widgets are a Pro feature. Check that Pro is active in the app, open the app once, and then refresh the widget.
How do I export my history?
Open Settings and choose Export history as CSV. You alone choose its destination through the system share sheet.
How do I delete all data?
Open Settings and choose Delete all app data. This removes your journey, notes, settings, and reminders from the device.
Medical emergencies
This support does not provide medical advice. For urgent symptoms or an emergency, contact your local emergency services. If physical alcohol dependence may be present, seek medical advice before stopping suddenly.